Responsible Social Gameplay
Effective date: August 1, 2026 · Version: 1.0
Nyric Games Inc is committed to providing Luxi Prize as fun, fair, and responsible entertainment. This policy explains the tools and protections available to you and is incorporated into our Terms of Service.
1. Our Commitment
Luxi Prize is a free-to-play social game. We promote balanced play, protect minors, and provide tools to help you stay in control. Playing should always be entertaining — never a way to make money or escape problems.
2. Eligibility and Protection of Minors
The Services are strictly for users 18 years of age and older. We use age verification. If we find that an account belongs to someone under 18, we block it from placing plays and from redeeming prizes, and we delete the associated personal information. We encourage parents and guardians to use device-level parental controls.
3. Play-Management Tools
To use any of the following, email support@luxiprize.com from the address on your account. We action requests within 5 business days and confirm by email:
- Cool-off (time-out): temporarily suspend your account for 24 hours, 7 days, or 30 days.
- Self-exclusion: exclude yourself from the Services for 6 months, 1 year, 5 years, or permanently.
- Account closure: close your account at any time.
While a cool-off or self-exclusion is in force, we block your account from placing plays and from redeeming prizes, and we stop sending you promotional marketing.
4. Self-Exclusion
When you self-exclude, we block your account from placing plays and from redeeming prizes for the chosen period, stop promotional marketing to you, and decline any request to lift the exclusion until the period ends and you complete any required steps. Self-exclusion from Luxi Prize does not automatically apply to other services.
5. Marketing Opt-Out
You can opt out of marketing communications at any time via the unsubscribe link in emails, or by contacting us at support@luxiprize.com, independent of any play-management tool.
6. Recognizing Problem Play
Warning signs include spending more time or money than intended, chasing losses, playing to escape stress, or letting play interfere with work, relationships, or finances. If this sounds familiar, consider using the tools above or seeking support.
7. Where to Get Help
If you or someone you know needs support, confidential help is available:
- National Problem Gambling Helpline: call or text 1-800-522-4700 (24/7), or visit the National Council on Problem Gambling. You can also call or text 1-800-GAMBLER. Some states provide their own dedicated problem-gambling resources.
8. How to Reach Us
To use any tool in this policy or ask for help, contact: support@luxiprize.com